Take Care Project: Healthcare Language Guide for Migrants


EAEA GRUNDTVIG AWARD 2015. Every year, EAEA hands out the EAEA Grundtvig Award to successful projects in adult education. In 2015, three projects were awarded with a prize: an international, a European and a national initiative. The theme of this year’s award was Adult Education and Health.

The article series spreads good practices by introducing the nominees of the EAEA Grundtvig Award 2015.

The main goal of the Take Care Project, a nominee of the EAEA Grundtvig Award 2015, was to help migrants to improve their language skills and knowledge about healthcare matters in the country they have moved to live in.

Before they can feel a part of the new society and function properly in the new surroundings they face many challenges. Serious problems arise especially when they need medical help. Because of lack of language skills and basic knowledge on the healthcare system in the new country they become extremely vulnerable compared to the local population.

There is also another group of people, belonging to low-skilled and/or elderly migrant societies, who have lived in the country for many years but still experience communication problems when paying a visit to a doctor or other healthcare provider because of lack of specific language knowledge.

Not only migrant patients are confronted with these communication problems. Also healthcare providers find it difficult to help people when they cannot properly communicate with them. Language barriers often negatively affect the communication.

Overcoming language barriers

The Take Care Project addressed those issues by creating a Healthcare Language Guide for Migrants (HLGM) facilitating the communication between migrants and healthcare providers. The HLGM includes a Phrase Book, a Word Fan, a Medical Route and a Basic Language Emergency Kit with an Interactive Language Learning Book (iBook).

All project products are available for free download and use on the project website, along with further materials supporting the integration of migrants and their successful social inclusion (good practices for migrant integration, information on cultural differences, links to off- and online resources, online self-study tools, etc.).

Reaching over 3,300 people

Take Care Project was highly evaluated by both external experts at Final Report stage and a wide variety of organisations working for the integration and welfare of migrants, migrant communities, language providers, etc. at local, national and European level. During its lifetime Take Care managed to attract, actively involve and pilot the project products within 72 migrant organisations, 85 healthcare providers and 117 language professionals, directly reaching over 3,300 target group representatives.

Currently, 3 educational institutions from The Netherlands plan the development of a course within the topic languages-healthcare for the education of 500 migrants based on the Take Care methodology.

Take Care project

Project coordinator:
Coop.Ver. Pressure Line U.A. (The Netherlands), Svetlana Rashkov

Project partners:
KuTu Ltd., BulgariaDialoge, GermanyIFES, SpainFLEP - Formação, Língua e Estudos Portugueses Lda, PortugalSYNTHESIS, CyprusSoros International House – SIH, LithuaniaUMF Gr t Popa, Romania

Project website